Canopy Innovations, Inc Privacy Policy

At Canopy Innovations, Inc we are committed to respecting your privacy. This privacy policy describes how Canopy Innovations, Inc. and its subsidiaries and affiliated companies ("Canopy Innovations", “Canopy”, “Canopy Innovations”, “Canopy Innovations, Inc”, Canopy Apps”, “Canopy Voice” “Canopy Medical Translator”, “Canopy Learn”, “Canopy Learn 2.0”, "we", “us”, or "our") may collect, use and disclose information about users who use our websites, including www.canopyapps.com, www.withcanopy.com, and our mobile applications displaying this policy ("Services").

1. What information does Canopy Innovations, Inc collect?

   • Information you provide us

     When you register for an internet service or mobile device application, we ask for information including your place of employment, the institution (such as hospital, healthcare providing facility, or education institution) that you are affiliated with, and telephone number association with that institution’s interpreter services, email, name, phone number, address, payment information.

   • Information we may automatically collect.

     When you visit our websites, some information is automatically collected. For example, when you visit our websites your computer's operating system, Internet Protocol (IP) address, access times, browser type and language, and the website you visited before our site are logged automatically. We also collect information about your usage and activity on our Sites, etc. Additionally, when you use our mobile applications, we may automatically collect data about your device such as your device ID and how you use our application including pages you view, phrases you use, numbers of phone call you make, searches you make, names of playlists and the content within that you make, sharing of content that you do, etc.

   • Information we receive from third parties

     We may also collect additional information about you from third parties. For example, if you are a physician, we may compare the name, medical school and graduation information you provide with an outside database to help verify the accuracy of our subscriber database.

2. How does Canopy Innovations use the information we collect?

   We use personal information collected through our Services for purposes described in this Policy or disclosed to you in our Services. For example, we may use your information to:

   • operate and improve our Services
   • respond to your comments and questions and provide customer service
   • provide and deliver products and services you request
   • send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages
   • better understand you so that we may tailor messaging and services based on your interests, preferences, needs and specialties
   • communicate with you via email, mobile alerts and other messaging services about commercial, non-commercial, sponsored and non-sponsored offers, information, clinical information, FDA and product safety alerts, new drugs and pharmaceutical studies; by accepting the terms of this Policy, you are opting in to receiving these communications from Canopy Innovations, Inc
   • send you information via email about products and services offered by Canopy Innovations and our selected partners; by accepting the terms of this Policy, you are opting in to receiving these emails from Canopy Innovations, Inc
   • send you invitations, by email or other means, to market research survey opportunities; by accepting the terms of this Policy, you are opting in to receiving these invitations from Canopy
   • link or combine your information with other personal information we collect through our Services, or get from third parties, to help understand your needs and provide you with better service.

   Canopy Innovations may store and process information in the United States and other countries. We may retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at info@withcanopy.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

3. How does Canopy Innovations protect your information?

   We take appropriate measures to protect the information that we receive about you from unauthorized access, disclosure, alteration, or destruction. No method of transmission over the Internet or electronic storage is 100% secure; as a result, we cannot guarantee absolute security.

4. Will Canopy Innovations share the information it collects with others?

   Canopy Innovations may share aggregated or de-identified information such as statistics about our customers, sales, product usage or traffic patterns, and related website information. This information will not include any information directly identifying you. We display profile information we collect about or from medical professionals to anyone who uses our Provider Directory.

   If you post a comment or message in our blog or other public forums, it will be shared publicly.

   We may share personal information as follows:

   • with your consent, for example, when you agree to our sharing your information with other third parties for their own purposes subject to their separate privacy policies
   • with third party vendors, consultants and other service providers with whom we contract to help us provide our Services. For example, we may work with companies to host and maintain our data and website properties, analyze our data, or provide marketing assistance.
   • with accrediting bodies, who certify CME and CE activities, to process CME or CE activities you may choose to take through our Service
   • to (i) comply with laws or to respond to lawful requests and legal process, (ii) to protect the rights and property of our agents, customers, and others including to enforce our agreements, policies and terms of use or (iii) in an emergency to protect the personal safety of Canopy Innovations, Inc, its customers, or any person
   • in connection with or during negotiation of any merger, financing, acquisition or bankruptcy transaction or proceeding involving sale or transfer of all or a portion of our business or assets to another company.

5. What access does Canopy Innovations give you to your personal information?

   You may amend any inaccuracies or update your Canopy Innovations profile, including your personal information and email preferences, at any time.

   You have the option of correcting, updating, deleting and/or changing contact and demographic information and other information previously provided and stored in our database. We will respond to your request to access within 30 days.

   You may opt out of any promotional emails at any time by following the unsubscribe instructions in the promotional emails you receive from us, or by sending an email to info@withcanopy.com.

6. How are "cookies" and "web beacons" used on our Site?

   "Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. We use both session cookies and persistent cookies on our website to help us provide you with a more personalized experience and improve our services. We may also use third party cookies to collect anonymous traffic data. Most web browsers automatically accept cookies, but you can usually change your browser settings to remove or reject cookies. Disabling cookies in your browser, however, may prevent access to some features of our website. We do not link the information we store in cookies to any personally identifiable information you submit while on our website.

   We may also collect information using Web beacons. Web beacons are electronic images used on our Sites and in our emails. We use Web beacons to deliver cookies, count visits, understand usage and campaign effectiveness and to tell if an email has been opened and acted upon.

   Certain features of our websites may also use Local Shared Objects. Local Shared Objects are technologies that allow storage and retrieval of information relating to your web browsing activities.

7. Is this privacy statement subject to change?

   We may update this privacy policy to reflect changes to our information practices. We encourage you to periodically review this page for the latest information on our privacy practices.

8. How to send us your feedback

   Our goal is to respect your privacy and we encourage user feedback to help us improve our privacy policies. If you have any questions or suggestions about this privacy statement, please contact us at: info@withcanopy.com

   Canopy Innovations, Inc
   405 Lexington Ave
   New York, NY 10174
   Privacy policy last updated February 4, 2014